PRIVACY & TRUST
Privacy policy.
Updated 13 October 2026.
About this policy
Home Orbit ("we", "our", "us") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use and protect personal information across our services and website.
Information we collect
- Contact details such as name, email, phone number and address
- Property and project information relevant to our services
- Budget and finance-related details shared during enquiries
- Communication records, documents and website usage data
How we use your information
- To provide project guidance, consultation and coordination services
- To communicate with you about enquiries, forms and active work
- To improve our services, site content and user experience
- To comply with legal and regulatory obligations
Information sharing
We may share information with partner service providers directly involved in your project, such as builders, brokers, inspectors and consultants, only where relevant to the service being provided or where required by law.
Website and project portal
Cloudflare hosts this website, stores project records and provides email-code sign-in for the private portal. HomeOrbit manages project information; invited clients can view only their assigned projects. Our enquiry form sends your contact details and message securely through Cloudflare and our email delivery provider, Resend, to HomeOrbit so we can respond. Please do not include identity documents or bank account details.
Data security
We use practical technical and organisational safeguards including secure hosting, access controls, appropriate staff handling procedures and provider-level protection measures to help keep your information safe.
Your rights
You may request access to the information we hold about you, ask for corrections, withdraw consent for marketing communications and raise privacy concerns at any time.
Contact us
If you have questions about this policy or want to exercise your privacy rights, please contact our team.